Answers to popular questions about psychological help

  • What is an online consultation with a psychologist?

    Online counseling is a modern way to get professional psychological help via the Internet. You can communicate with a psychologist via video call, phone or text chat. This format provides accessibility and comfort, allowing you to discuss important topics without having to leave your home.

     
  • Як обрати відповідного психолога?

    The following criteria will help you choose a psychologist:

    • Specialization in your topic (anxiety, relationships, self-esteem).
    • Work experience and availability of certificates.
    • Client reviews and recommendations.
    • Comfort in communicating with a specialist.

    We offer a free consultation with a manager who will help you choose a psychologist.

     
  • What questions can you ask a psychologist?

    Our specialists help in the following areas:

    • Personal problems: low self-esteem, insecurity, anxiety.
    • Relationships: conflicts in a couple, betrayal, divorce.
    • Work: professional burnout, career choice, stress.
    • Emotional state: depression, loss of interest in life, fears.

    You can contact us even with complex questions – together with a psychologist you will find solutions.

     
  • Are online consultations effective for serious problems?

    Yes, online consultations are just as effective as in-person sessions. Specialists use proven techniques that allow them to work with deep traumas, crisis situations, or long-term emotional problems. If necessary, we will recommend additional help or the involvement of other specialists.

     
  • Is it possible to conduct a consultation anonymously?

    Yes, we provide the possibility of completely anonymous communication. You can use a pseudonym, not disclose personal data and feel confident in your safety. All discussions remain strictly confidential.

     
  • How long does a consultation last?

    The standard duration of a consultation is 50–60 minutes. For clients with special requests, an extended session (up to 90 minutes) can be ordered. This approach provides enough time to uncover the problem and find solutions.

     
  • How does an online consultation work?

    The session process looks like this:

    1. You choose a convenient time and platform for communication (Zoom, Skype, etc.).
    2. The psychologist listens to your problem, asks clarifying questions and helps you find new perspectives.
    3. At the end of the consultation, you receive specific recommendations or a plan for further work.

    The session is adapted to your needs and pace of communication.

     
  • How much does a consultation cost?

    The cost depends on the selected specialist and the duration of the session. We offer:

    • Package discounts for a series of consultations.
    • Flexible prices for clients with different budgets.
    • Transparent online payment without hidden fees.
  • How to prepare for the first consultation with a psychologist?

    Preparing for your first session will help you make it as effective as possible. We recommend:

    • Identify key questions and goals: Think in advance about what topics you want to discuss and what results you expect from therapy.
    • Choose a quiet place: Provide yourself with a quiet and comfortable environment where you will not be distracted during the online session.
    • Check the technical means: Make sure that your equipment and internet connection are working properly for uninterrupted communication.
    • Be open and honest: Being willing to openly share your thoughts and feelings will contribute to a deeper understanding and more effective work with the psychologist.

    Remember that the first consultation is an opportunity to get to know the specialist and determine whether his approach to work is right for you.

     
  • How to pay for a consultation?

    You can pay for the consultation in several ways:

    • Bank card.
    • Online wallets (Google Pay, Apple Pay).
    • Transfer to the account via the mobile application.

    We provide secure payment systems, and you will immediately receive confirmation by e-mail.

     
  • Can I pay after the session?

    According to our platform rules, payment must be made no later than 24 hours before the start of the session. This allows professionals to plan their schedule effectively and guarantees the session, as payment confirms your booking.

     
  • Can I sign up for a trial consultation?

    Yes, you can sign up for an introductory session to see if this format and specialist are right for you. This is a great opportunity to:

    • Get to know the psychologist.
    • Ask your first questions.
    • Feel if you are comfortable working together.
     
  • What should I do if the psychologist is not right for me?

    If you feel that you are having difficulty working with the specialist you have chosen, we will offer you another one. This is a natural part of the process, as each person has their own preferences and needs. It is important to find someone you are comfortable with.

     
  • Is it safe to share personal things?

    Yes, your data and discussions are 100% secure. All our specialists sign a confidentiality agreement, and no one except you and your psychologist will have access to the information.

     
  • Why choose our center?

    We offer:

    • Only certified professionals with experience.
    • Flexible schedule, including evening hours and weekends.
    • Ability to work from anywhere in the world.
    • Affordable prices and transparent conditions.

    Your comfort and results are our main goal!