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PUBLIC CONTRACT (OFFER) FOR THE PROVISION OF PSYCHOLOGICAL SERVICES ONLINE

  1. GENERAL PROVISIONS
    1. This public agreement (hereinafter referred to as the “Agreement”) is an official proposal (offer) of Harmonyc (Orlov Denys Volodymyrovych) (hereinafter referred to as the “Contractor”) to any individual (hereinafter referred to as the “Client”) to conclude an agreement for the provision of psychological services online on the terms set out below.
    2. Acceptance of this Agreement is the fact of the Client performing one of the following actions:
      • payment for services in accordance with the procedure provided for in this Agreement;
      • payment for services in accordance with the procedure provided for in this Agreement;
    3. This Agreement is governed by the norms of the current legislation of Ukraine, including the Civil Code of Ukraine, the Law of Ukraine “On Protection of Consumer Rights” and the Law of Ukraine “On Protection of Personal Data”.
    4. in accordance with the provisions of Art. Articles 205, 633, 634, 638-642 of the Civil Code of Ukraine, the terms of the public offer are the same for everyone
    5. The Contractor reserves the right to change the terms of the Agreement by publishing an updated version on the website. Changes come into force from the moment of publication, unless otherwise specified.
  2. TERMS AND DEFINITIONS
    1. Psychological services – provision of consultations, trainings, courses, webinars and other services aimed at improving the psycho-emotional state of the Client.
    2. Acceptance – full and unconditional acceptance of the terms of this Agreement.
    3. Website – an Internet resource https://harmonyc.center, used to provide services.
    4. Personal data – information about the Client provided by him for the conclusion and execution of the Agreement.
    5. Platform – services Zoom, Skype, Telegram or other means of communication that the Contractor uses to provide services.
  3. PART AGREEMENT
    1. The Contractor undertakes to provide the Client with psychological services online in accordance with the terms of this Agreement, and the Client undertakes to pay for the services provided.
    2. The formats for providing services may include individual consultations, group classes, webinars or other forms agreed upon by the Parties.
    3. The services are considered to be properly provided after conducting a consultation, training or other event provided for in the service description.
  4. PROCEDURE FOR PROVIDING SERVICES
    1. The services are provided remotely via the platforms specified by the Contractor.
    2. To receive the services, the Client must register on the website, select the service, fill out the questionnaire (if necessary) and make a payment.
    3. After payment, the Client receives confirmation of registration for the service and instructions on how to access it.
    4. The Contractor has the right refuse to provide services in cases of:
      • incomplete or incorrect payment;
      • violation by the Client of the rules for using the services (see p. 6);
      • incorrect behavior of the Client during consultations or events.
  5. RIGHTS AND OBLIGATIONS OF THE PARTIES
    1. Duties of the Contractor:
      • provide services in the scope and within the terms specified on the website or agreed with the Parties;
      • ensure the confidentiality of the Client’s personal data;
      • notify the Client of changes to the terms of service provision.
    2. Rights of the Contractor:
      • make changes to the terms of service provision with prior notice to the Client via the website;
      • suspend the provision of services in the event of technical failures, force majeure or violation by the Client of the terms of this of the Agreement;
      • to refuse further service to the Client in case of violation of ethical norms during interaction.
    3. Client’s obligations:
      • to provide reliable and up-to-date data necessary for the provision of services;
      • to make timely payment for services;
      • not to transfer access to materials to third parties without the written permission of the Contractor;
      • to comply with ethical norms during interaction with the Contractor.
    4. Client’s rights:
      • to receive services in accordance with the selected format and paid amount;
      • to contact the Contractor for consultations on receiving services;
      • to demand a refund in cases provided for herein By the Agreement.
  6. RULES FOR USING SERVICES
    1. The Client is obliged to:
      • show respect for specialists and other participants in group events;
      • use the Contractor’s materials exclusively for personal use.
    2. It is prohibited to:
      • record or distribute consultations, trainings or other events without the written permission of the Contractor;
      • use the center’s materials for commercial purposes.
    3. The Contractor is not responsible for:
      • technical problems on the part of the Client (lack of Internet, equipment malfunction);
      • consequences arising from the Client’s individual use of the received recommendations.
  7. COST OF SERVICES AND PAYMENT PROCEDURE
    1. The cost of services is indicated on the Contractor’s website.
    2. Payment is made in full before the start of the services through available methods (bank card, electronic wallets, etc.).
    3. All fees for making payments are borne by the Client.
  8. REFUND PROCEDURE
    1. A refund is possible provided that:
      • the Client’s refusal of services before the start of the consultation or event (no later than 24 hours before the start);
      • non-provision of services by the Contractor due to his fault, if it is not possible to postpone the provision of the service to another time
    2. The refund is made to the details from which the payment was made, within 10 business days.
  9. CONFIDENTIALITY AND DATA PROTECTION
    1. The Client’s personal data is processed in accordance with the Law of Ukraine “On Personal Data Protection”.
    2. The Contractor undertakes not to transfer information about the Client to third parties without the Client’s consent, except in cases provided for by law.
  10. RESPONSIBILITY OF THE PARTIES
    1. The Contractor is responsible for the high-quality and timely provision of services in accordance with the terms of this Agreement.
    2. The Client is responsible for:
      • providing inaccurate data;
      • violating the terms of this Agreement.
  11. FORCE MAJEURE CIRCUMSTANCES
    1. The Parties are exempt from liability for failure to fulfill the terms of this Agreement in the event of force majeure circumstances confirmed by authorized bodies.
    2. Force majeure circumstances include, but are not limited to:
      • natural disasters (flood, earthquake, hurricane, etc.);
      • military actions, terrorist acts, civil unrest;
      • actions of state authorities or local governments that make it impossible to fulfill obligations;
      • fires, explosions, accidents at infrastructure facilities;
      • long power or Internet outages that make it impossible to provide services;
      • pandemics, epidemics, quarantine restrictions.
    3. A party that cannot fulfill its obligations due to force majeure, must immediately notify the other Party in writing with the provision of supporting documents.
    4. The performance of obligations is resumed after the termination of force majeure within a reasonable period of time.
  12. TERM OF VALIDITY AND CHANGE OF TERMS OF THE AGREEMENT
    1. This Agreement is valid until the Parties fully fulfill their obligations.
    2. The Contractor has the right to change the terms of the Agreement by notifying the Client via the website.
  13. CONTRACTOR’S DETAILS

Individual entrepreneur Orlov Denis Volodymyrovych

RNOKPP 3076102757

Registration address: 84323 m. Kramatorsk, Donetsk region, Parkova st. 22

Email: harmonyconline@gmail.com